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The users are reporting that their Xbox One consoles are stuck at the black screen and many gamers are also facing problems when connecting to Xbox Live. The official Microsoft’s Xbox status page confirms that there are issues affecting Xbox Live on January 30, 2019.

This includes a mysterious black screen that shows up when gamers turn on their consoles, preventing consoles from core components such as menus and games. The users are unable to log in and access content.

“We are aware of reports of Xbox One console startup, title update and sign-in errors. We will keep everyone informed once we have more information to share,” the company confirmed the outage via their Twitter handle.

Microsoft has confirmed that all Xbox One consoles are both affected by today’s issues and the company is rolling back the changes. It appears that the software maker today made a service change to Xbox Live and the company is rolling back the changes to restore Xbox services.

Xbox One Users – we have identified the service causing the black screens and working on rolling back the service change – please be patient,” writes Xbox Insider Program head, Brad Rosetti in a tweet.

Xbox Live is down on January 30, 2019

As noted above, Xbox Live service also remains offline today and the company is aware of the reports.

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