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Microsoft’s Xbox Live service appears to be broken for some users again. The outage of Xbox Live apparently makes it impossible for some users to access their downloaded gamers. According to Microsoft’s status page, some users cannot buy items, redeem codes, or downloading purchases across their Xbox consoles.

Xbox Support Twitter handle has also confirmed the incident, explaining that it is aware of the problem which is being experienced in some regions. Microsoft says their Xbox engineers are working to resolve the issue.

“Good morning everyone. We see your reports regarding downloading errors on Xbox One. The good news is our engineers have already been working to investigate and resolve these errors,” the company confirmed the outage in a tweet.

“Our engineering teams are still working to investigate this issue that is causing intermittent downloading errors on Xbox One consoles. We appreciate everyone’s patience while this is looked into, and we will continue to update you all as we learn more,” Microsoft explains.

By the looks of things, not everyone is experiencing the service outage. It means that some users can still access their digitally downloadable contents with no issue, whereas others are may see different error codes whenever they attempt to access the Xbox Live service.

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