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According to various reports on Twitter and Reddit, some users are unable to connect to Windows Update and Microsoft Store on Windows 10 devices. While users are blaming Microsoft for Windows Update issues, it appears to be a DNS issue and the software maker isn’t responsible for the outage.

The DNS has been greatly streamlined for internet users, but that doesn’t mean it’s always problem-free. Judging from the number of reports, Comcast users mainly affected due to this DNS outage.

A thread on Reddit claims that both Windows Update and Windows Store (also known as Microsoft Store) are broken for several users. Another Redditor claim that Windows Store is also broken and apps or games cannot be downloaded.

How to fix Windows Update issues caused by DNS outage

According to reports, you can fix Windows Update issues by changing the DNS settings on your PC. You can switch to Google DNS or Cloudflare’s privacy-focused DNS to address the Windows Update issues. To change the DNS settings on your Windows 10 device, do the following:

  • Open Cortana/Search.
  • Look for Control Panel.
  • Navigate to Network and Internet and click on Network and Sharing Center.
  • Look for Change adapter setting on the left-side pane and click on it.
  • Right-click the network interface which is active. For example, right-click the WiFi device displayed on the screen. Select Properties.
  • Select Internet Protocol Version 4 (TCP/IPv4) from the list and click the Properties button.
  • Type your preferred and alternate DNS server addresses. If you want to use Google DNS, put  8.8.8.8 and 8.8.4.4. Or if you want to use Cloudflare DNS, enter 1.1.1.1 and 1.0.0.1 respectively.

You can restart your computer and check back for updates again. If the issue remains unsolved, you can use a VPN or wait until an official workaround is available.

The post Windows Update, Windows 10 Store reportedly broken for some users appeared first on Windows Latest




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