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Microsoft’s email service Outlook is down again on October 1, 2020. The email service is apparently broken in Asia and users are unable to access their messages. Those trying to login to Outlook are getting an error message “Something went wrong” since today morning.

While the problem with Outlook website is being reported since morning, users said that they’re still able to access the email service with Android and Windows app. The outage also affects those using Microsoft’s Office 365 productivity suite.

If you want to access your emails, you should consider using Android or Windows app, but the apps will work only if you’re already signed into the email service.

Some users are also said to be having issues when accessing their Microsoft account as the Microsoft servers are reportedly struggling to fetch the emails and other services.

“Error code 503 Unavailable,” error message shows up when accessing Outlook web. “There was an issue looking up your account. Tap Next to try again,” another message reads when users are trying to send emails using Outlook.

In a new update posted to the admin center, Microsoft confirmed that users are unable to access Outlook and Exchange Online accounts via Outlook on the Web. Microsoft says their investigation indicates that only India-based users are impacted, but the company will share more details later today.

It’s worth noting that some Microsoft services experienced a multi-hour outage last week as well, but the issues were later resolved.

In related news, Microsoft is also planning to roll out a number of new improvements to Outlook over the next few weeks. For example, a new update for Outlook will introduce support for suggested replies and scheduling meetings based on Outlook’s calendar.

Likewise, support for emoji reactions will be coming early next year.

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